We run hands-on training for trade installers and onboarding sessions for end customers, so every system is set up and used correctly from day one.
Hands-on courses covering installation best practice, PoE networking and troubleshooting.
Guided walkthroughs for new customers covering app setup, alerts and playback.
Regular sessions on new products, firmware updates and best-practice configuration.
For trade partners and installers who want to get the most from our product range, our certification course covers everything from PoE networking to advanced troubleshooting — so you can install with confidence and support your customers properly.
Sign up for an upcoming session online or through your account manager.
Attend an in-person or virtual session covering installation and troubleshooting.
Pass a short assessment to receive your FocusEye installer certificate.
New to your security system? We walk every customer through setup so you're confident using the app, reviewing footage and managing alerts from day one.
Choose a time that works after your installation is complete.
We cover the app, alerts and playback step by step.
Reach out any time in your first month if you have questions.
Security technology moves fast. Our regular webinars keep installers and customers up to date on new products, firmware releases and best-practice configuration.
Sign up to our webinar list to get session invites.
Join the session and ask questions in real time.
Missed it? Recordings are available afterwards.
Whether you're an installer or a new customer, we'll get you up to speed on your system.
Book a Training Session